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Travelocity Complaint - worse customer care ever
Travelocity Complaint

Travelocity Complaint

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worse customer care ever


its has been three months now since we first booked a cruise with travelocity . Over 50 hours of phone calls and endless emails. Travelocity screwed up our booking, took money out of our account 10 days early overdrafting and bouncing whole bunch of our checks. Danielle Hunter ( customer care manager) lied to us and told us they will coverd the bank fees and that the check was mailed when it still hasn't. One of tTravelocity's supevisors had an attitude and canceled our booking (we didn't find out about it for couple of days). Travelocity refused to offer us anything for all the crap our wasted time and frustration due to their lack of everything when it comes to customer service. DONT EVER USE TRAVELOCITY FOR ANYTHING,


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