Travelocity Complaint

Travelocity Complaint

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Car Rental - car rental


My car rental contract stated the coast for 8 days would be $183.00, I paid 99.00 upfront. I was to pay the remaining 84.00 upon car pick up. I was charged $450.00 deposit for insurance and $433.33 for car rental on top of amount aleady paid to Travelocity . The total upfront coast to rent this car was $983.33 dollars. 450.00 was credited back to me upon return of the car however I was still charged 533.33 for a Chevy Aveo. The car had no fuel and was in very poor condition, when I was told I would be receiving a Nissan Sentra for $183.00 Dollars. When I inquired about the additional coasts to Travelocity I was told that the insurance they charged me for was inadequate for the rental car company and I would not be credited back anything but the coast for the insurance Travelocity had charged me upfront. In the end I ended up paying $433.33 for a car I agreed to pay $183.00 for.


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